The Volunteer Advocate Program
PIC on Special Education provides a variety of services and support to parents so that they may participate effectively as team members in the Special Education process. One such form of support may come through the assignment of a PIC Volunteer Advocate for Special Education (VA) to assist a parent in learning the skills necessary to become a more effective member of their child’s IEP team. PIC VA’s have participated in a 40 hour training program on the special education process, effective communication strategies and strategies for supporting parents in the special education process. The role of a PIC VA is not to advocate for a family or child but rather support a family in advocating for their child and in learning the skills necessary to be a more effective member of the IEP team. A VA can not speak for a family or represent a family at an IEP meeting, mediation or due process hearing. For more information on the PIC Volunteer Advocates for Special Education Training Program.
What can a VA do to assist families?
- Meet with parents to explain the special education process and their rights in the process
- Assist families to organize their records
- Demonstrate more effective strategies for communicating with their child’s school
- Support problem solving how to resolve disagreements in the least adversarial manner
- Provide emotional support
- Share information on resources in their local communities
- Provide parenting tips or strategies
How do I access a VA?
PIC on Special Education staff can speak with you in more detail to see how we can best assist you in participating effectively as a team member in the Special Education process and together you will then determine if a VA match is appropriate. Please contact us for more information.

The Parent Information Center on Special Education is funded in part or
whole by the U.S. Department of Education, Office of Special Education
Programs Grant No. H328M100016. The contents of the website, however, and
any documents cited herein do not necessarily reflect the views or polices
of the U.S Department of Education.